Refund Policy for Absolute Digita
Last Updated: 15.03.2025
At Absolute Digita, we strive to provide high-quality digital products and ensure your satisfaction. However, due to the nature of digital products, we have a strict refund policy in place. Please read this policy carefully before making a purchase.
1. No Refunds for Digital Products
All sales of digital products, including but not limited to templates, design assets, and other downloadable content, are final. Once a product is downloaded or accessed, we cannot issue a refund or exchange. This policy is in place because digital products cannot be returned or resold once they have been delivered.
2. Exceptions
Refunds may be considered in the following exceptional circumstances:
Duplicate Purchase: If you accidentally purchase the same product more than once, please contact us within 7 days of the transaction. We will review your case and may issue a refund for the duplicate purchase.
Technical Issues: If you are unable to download or access a product due to a technical issue on our end, we will work to resolve the issue promptly. If the issue cannot be resolved, a refund may be issued at our discretion.
3. How to Request a Refund
To request a refund under the exceptional circumstances outlined above, please contact us within 7 days of your purchase. Include the following details in your request:
Your full name and email address associated with your account.
The order number and date of purchase.
A detailed explanation of the issue or reason for the refund request.
We will review your request and respond within 5-7 business days.
4. Refund Processing
If your refund request is approved, the refund will be processed to the original payment method used for the purchase. Please note that it may take 5-10 business days for the refund to reflect in your account, depending on your payment provider.
5. Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services constitutes acceptance of the revised policy.
6. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at:
Email: support@absolutedigita.com
Thank you for understanding our Refund Policy. We are committed to providing you with exceptional digital products and services.
